Billing Terms and Conditions

Welcome to zvyco.shop. This agreement outlines the payment terms and conditions for purchasing our ceramic mugs. We are committed to providing a secure, transparent, and convenient checkout experience for all our customers in the United States.

1. Secure Payment Processing

We prioritize the security of your financial data. All transactions are processed through secure, PCI-compliant payment gateways. We use SSL (Secure Sockets Layer) encryption technology to protect your personal and credit card information during transmission.

2. Accepted Methods of Payment

To make your shopping experience as seamless as possible, we accept the following payment methods:

  • Credit/Debit Cards: Visa, Mastercard, American Express, and Discover.
  • Digital Wallets: Apple Pay, Google Pay, and Shop Pay for a faster and highly secure mobile checkout experience.

Your payment method will be charged immediately upon completion of the checkout process.

3. Currency and Pricing

  • Currency: All prices on zvyco.shop are listed and processed in United States Dollars (USD).
  • Taxes: Sales tax will be calculated and applied at checkout based on your shipping address (specifically for California residents and other applicable states), in accordance with local laws.

4. Billing Information Accuracy

By placing an order, you agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse or cancel any order if we suspect fraudulent activity or if your billing address does not match your card issuer's records.

5. Order Confirmation

Upon successful payment, you will receive an automated Order Confirmation email. This serves as your electronic receipt. Please keep this email for your records, especially for any future inquiries regarding your ceramic mugs.

6. Refunds and Cancellations

  • Refunds: All approved refunds will be credited back to your original payment method (including digital wallets). Please allow 7 to 10 business days for the refund to reflect on your statement.
  • Cancellations: If you need to cancel an order, please contact support@zvyco.shop within 6 hours of purchase, as we aim to process our fragile-packaged shipments quickly.

Contact Information

If you have any questions or concerns regarding our billing terms, please contact us:

  • Store Name: zvyco.shop
  • Legal Entity: Shirley Johana Samayoa Flores
  • Support Email: support@zvyco.shop
  • Phone: +1 201-619-2642
  • Business Address: 2103 3rd Ave, Los Angeles, CA 90018, USA