Privacy policy

This Privacy Policy describes how zvyco.shop (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

1. COLLECTING PERSONAL INFORMATION

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

  • Device Information: Examples include web browser version, IP address, time zone, and cookie information. This is collected automatically to optimize Site performance.
  • Order Information: Examples include name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This is collected directly from you to fulfill our contract.
  • Purpose of Collection: To provide products (ceramic mugs) to you, process your payment, arrange for shipping, and provide you with invoices and order confirmations.

2. SHARING PERSONAL INFORMATION

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, or other lawful request for information we receive.

3. BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you regarding our mug collections.

4. YOUR RIGHTS (California Residents)

As our business is based in Los Angeles, CA, we respect the rights of California residents under the CCPA:

  • Right to Know: To know what personal information we collect and how it is used.
  • Right to Delete: To request that we delete personal information we have collected.
  • Right to Opt-out: To opt-out of the "sale" of your personal information (though we do not sell your data in the traditional sense).

5. COOKIES

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. Cookies make your browsing experience better by allowing the website to remember your actions and preferences.

6. DATA RETENTION

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

7. CHANGES

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.


8. CONTACT

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@zvyco.shop or by mail using the details provided below:

  • zvyco.shop Attn: Shirley Johana Samayoa Flores
  • Address: 2103 3rd Ave, Los Angeles, CA 90018, United States
  • Phone: +1 201-619-2642